Crelands

Privacy Policy

Last updated: November 28, 2024

Welcome to Crelands (referred to as "we," "our," or "us"). At Crelands, we prioritize your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and share your data, as well as your rights concerning your personal information.

By using our website, https://crelands.com ("Website"), you agree to the terms of this Privacy Policy.

1. Data Collection

We may collect and process the following categories of personal data:

a. Information You Provide Directly

  • Name
  • Email Address
  • Phone Number (if applicable)
  • Billing and Shipping Address
  • Payment Information (processed via secure third-party payment processors)
  • Account Details (e.g., username, password, and profile information)

b. Information Automatically Collected

  • IP Address
  • Browser Type and Version
  • Device Information
  • Cookies and Tracking Data (refer to our Cookie Policy for details)
  • Usage Data (e.g., pages viewed, time spent on the Website, and navigation paths)

c. Data from Third Parties

  • Analytics providers (e.g., Google Analytics)
  • Social media platforms (if you log in via third-party accounts)

2. How We Use Your Data

We collect and use your data for the following purposes:

  • To provide and improve our services.
  • To process your purchases and deliver digital products.
  • To personalize your experience on the Website.
  • To send updates, promotions, or other communications (only with your consent).
  • To comply with legal obligations and enforce our Terms of Use.

3. Data Storage and Retention

  • Personal data is stored securely on our servers or trusted third-party services.
  • We retain your data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
  • When data is no longer needed, it is securely deleted or anonymized.

4. Data Sharing

We do not sell your personal data. However, we may share your information with the following entities:

a. Service Providers

Trusted third parties who perform functions like payment processing, analytics, hosting, or customer support on our behalf.

b. Legal Compliance

We may disclose personal data to comply with legal obligations, respond to lawful requests, or protect our rights.

c. Business Transfers

If Crelands undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity.

5. Data Security

We employ industry-standard security measures to protect your data, including:

  • Secure Socket Layer (SSL) encryption.
  • Regular security audits and vulnerability testing.
  • Access controls to restrict unauthorized access to your data.

Despite our efforts, no method of transmission over the internet is 100% secure. We encourage users to take precautions to safeguard their personal information.

6. Your Rights

Under applicable data protection laws, you have the following rights:

a. Access and Correction

You can request a copy of your data and correct inaccuracies.

b. Data Deletion

You have the right to request the deletion of your data, subject to legal obligations.

c. Data Portability

You can request your data in a machine-readable format for transfer to another service.

d. Withdraw Consent

You can withdraw consent for data processing at any time, where applicable.

e. Opt-Out of Marketing

You can unsubscribe from marketing emails by clicking the "Unsubscribe" link or contacting us.

f. File a Complaint

You have the right to file a complaint with a data protection authority if you believe your rights are violated.

7. Exercising Your Rights

To exercise any of your rights, please contact us via email:vikram31.m@gmail.com.

Please provide sufficient information to verify your identity before we process your request.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Recognize you when you return to our website.
  • Analyze website traffic and usage.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect website functionality.

9. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

10. International Users

While we primarily serve Indian customers, if you access our services from outside India, your data may be transferred and processed in accordance with this Privacy Policy.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with the updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

  • Business Name: Crelands
  • Email: vikram31.m@gmail.com
  • Address: 7/221, No 2 JS Garden, Therkku chattiram, Mela valadi POST, Lalgudi TALUK, Tiruchirappalli, Tamil Nadu, PIN: 621218

This Privacy Policy reflects our commitment to protecting your privacy and maintaining transparency in how we handle your data.

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